Shipping policy

Shipping

ALL ORDERS RECEIVED BY 12 NOON EST SHIP THE SAME DAY

 

*****  Sales Tax is only collected for orders shipped into Pennsylvania *****

**********  We are not shipping any international orders at this time ***********

 

Shipping Information

 

We ship 99% of all domestic orders the same day for orders received by 12:00 noon EST.

 

     IF YOU HAVE DELIVERY RESTRICTIONS PLEASE EMAIL US WITH THE DETAILS – 

WE ARE NOT SHIPPING OUTSIDE OF USA AT THIS TIME - SORRY FOR THE INCONVENIENCE

International orders  will be sent by US Priority Mail International.   We can only ship to countries for which we can purchase insurance against loss.  Customers are responsible for payment of all applicable import duty, fees and taxes imposed at the destination.  Packages which are refused at their destination and returned in new condition will be credited less round-trip shipping costs. Your phone number and email address are mandatory, we can not process your order without these items because they are required on our export documents. 

Sorry, we do not export any insecticides or insect repellents.

Minimum orders are not required for domestic orders.  Regardless of how small an order may be we are happy that you selected SCS Mall.

UPS Delivery Guarantees are limited by certain external events including weather related delays, natural disasters and other circumstances beyond their control.  The Christmas/Holiday season is also an area where these guarantees are subject to suspension by UPS.  You can see these on the UPS website.  We can say that UPS is extremely reliable and professional but that on rare occasion they fail to meet these delivery commitments.  Instead of providing a copy of their service guarantees we will commit to you that if you select a priority service level from UPS and if they fail to meet that guarantee will will contact UPS regarding the issue and seek credit for the priority service fees.  If we receive a refund from UPS in your behalf, we will credit your account.  However, if UPS does not issue the credit we unfortunately will not be able to issue a credit to your account.